MD Removals

If you value your belongings and your sanity, DO NOT USE 'MD REMOVALS'. We provided them with the simple task of moving my unwell mother's house contents of primarily pre packed boxes and furniture which was confined to a garage, a double bedroom and a garden cabin.  This was to be moved and unloaded to a strorage facility as we had recently sold our house: they couldn't have asked for a simpler job! However, what we got was the most unprofessional service I've ever come across in my life: no regard to our needs or belongings.  A number of 12 men turned up to the storage facility at different times in the evening with one priority: to off load their trucks to get done as quickly as possible. To experience the hell I did for 12 hours, was sublime.. I felt as if I had walked into somebody else's life!  items were hauled off the truck and strewn into the unit without taking any guidance from me; boxes marked fragile and containing glass ware were stacked upon with the largest/heaviest of boxes; boxes marked 'this way up' containing liquids were stacked on their side; I saw items topple, items drop and when I addressed them the response was 'oops'.   Not only did I have to deal with juveniles, the so called 'team supervisor' was arrogant and rude.  There were member of the crew that were inebriated.  items went missing! The whole ordeal of the move began at 10 am and finished at 11 (and only on the account that we sent them 'packing' because they were making our lives hell).  Consequently, we were left to finish the move by ourselves. In eagerness to get out of the storage facility security gate, they tampered with it and broke out leaving the facility insecure over night.  Consequently, they have been banned from ever visiting the facility again. This whole experience has left me and my mother in shock; a few days on and it's still so very hard to talk about, given we have also just lost two houses we were purchasing.  They have created collateral damage to both my mother's possessions and our mental well being.  Every day we step into that unit, it has us reliving our experience. If there is any advice from this nightmare to share with you: MAKE SURE YOU ALWAYS GO ON A RECOMMENDATION.

Service cost: £390

The MD Removals team moved me circa 15 miles. They offered a full packing service on Day one, Day 2 was the move day where they finalized packing and delivered/unpacked/re-asembled items. They also offer a cleaning service for end of tenancy which took a lot of hassle out of moving. Good team, highly professional and just got on with the job. Team were courteous and highlighted any damage to items pre-loading to indemnify themselves, no further breakages en-route! I would certainly use again!

Service cost: £1300

We chose MD removals based on value for money compared to other quotes we recieved. They quoted £1050 to move a jampacked 3bedroom semi, with lots of garden furniture. We were told we would need three vans to move us. On the day, the first van arrived and the guys were really friendly and professional. They were very organised and had the first van loaded in about an hour and set off to our new house. The second and third vans came to load the garden and rest of the furniture. They guys all worked really efficiently and took great care not to damage the furniture. They had plenty of rugs to protect carpets and delievered each item to the desired
location. They were keen to please us. We were initially
hesitant to go with MD removals due to some of the reviews,
but we were glad to have chosen them and were very happy
with the service. We would recommend using MD Removals.

Service cost: £950

Am glad we chose MD Removals as the company to help us move, very good price meant a good start to the whole thing, although they were a little late turning up to start this was not a problem at all, and they did take the time to call and let me know they were running behind, two very courteous young lads carried out the job, and took care in doing so, I am hoping this was my last house move in life but if not would definitely use MD Removals again. I have put down Gloucester as it did not have Hereford on the drop down
Carry on the good work :D.

Service cost: £582

Great service by MD Removals. We had very short notice before we had to move but they were happy to accomodate. The price was very competative and whole experience of moving less painful than we thought it would be. Their experienced staff were careful, polite and fast at both stages of the move. We had to pay a bit extra for waiting time and wished we had taken out the insurance, but we had no idea the other party were not as efficient as MD Removals who I would recommend to anyone.

Service cost: £228